2025 Therap Pennsylvania Conference: Full Schedule

You will be able to validate your attendance (Check-In to sessions) using your personal schedule.

10:20am EDT

Managing Data Collection: Identifying Which MODC is Best for Your Agency

Thursday July 24, 2025 10:20am - 11:10am EDT

Carnegie A

Compare and contrast Therap's various Method's of data collection to identify which is best for your agency.

Therap Presenters

Maria Massa

Senior Support Specialist, Therap Services

Started in the field: 2009Joined the Therap Team: 2022Favorite Thing about Working for Therap: Working with providers in several different states. Most Common Challenge you Help Customers Overcome: Remembering how to use the help and support site and all it has to offer. Favorite... Read More →

Jennifer Zorek

Senior Support Specialist, Therap Services

Started in the field: 2011Joined the Therap Team: 2023Favorite Thing about Working for Therap: My favorite thing about working at Therap is building meaningful relationships with new and existing providers in a variety of ways, both virtually and in person. I enjoy collaborating... Read More →

Thursday July 24, 2025 10:20am - 11:10am EDT
Carnegie A

Service Documentation

1:10pm EDT

Incident Management and Tracking: Utilizing GERR to Monitor your EIM Reporting

Thursday July 24, 2025 1:10pm - 2:00pm EDT

Carnegie A

General Event Report (GER) workflow after submission and using the GER Resolution to document incident investigations.

Therap Presenters

Karen Niedermeier

Associate Director of Business Development, Therap Services

Started in the field: 1999Joined the Therap Team: 2015https://www.linkedin.com/in/karen-niedermeier/

Milagros “Mimi” Roché

Assistant Director of Support, Therap Services

Started in the field: 2003Joined the Therap Team: 2016Accreditations:Favorite Thing about Working for Therap: Meeting new providers and assisting them to achieve their goal of going live with Therap!Favorite report: Health Care ReportFavorite Module: GER-General Event ReportMost... Read More →

Thursday July 24, 2025 1:10pm - 2:00pm EDT
Carnegie A

Service Documentation

2:10pm EDT

Data Aggregation and Your Documentation: Utilizing the Questionnaire to Enhance Data Analysis

Thursday July 24, 2025 2:10pm - 3:00pm EDT

Carnegie B

Learn the functionality of the Questionnaire, the modules it can be utilized in, and the data aggregation possibilities.

Therap Presenters

Nichole Washburn

Business Development Territory Manager, Therap Services

Started in the field: 2014Joined the Therap Team: 2023Accreditations: Master in Business Administrationhttps://www.linkedin.com/in/nichole-washburn-winne-mba-b64a30198Favorite Thing about Working for Therap: Therap has afforded me a new and exciting way to continue working with Human Service providers in a way that helps provide them solutions to their day-to-day challenges. Most Common Challenge you Help Customers Overcome: Helping providers recreate their internal ag... Read More →

Thursday July 24, 2025 2:10pm - 3:00pm EDT
Carnegie B

Service Documentation